Edit Promotions
It seems if I edit an existing promotion and uncheck "Limit by pricing plans' and click save it is ignored. When I go back into the same promotion it shows the promo limited by the original pricing plan.
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Support Staff 1 Posted by Marc Guyer on 12 Aug, 2013 02:01 PM
Hi Derreck -- Thanks for letting us know about this. I've confirmed there is a bug here and there doesn't appear to be a workaround in the interface. Is there a particular promotion you'd like us to modify for you?
2 Posted by Derreck Nassar on 18 Aug, 2013 12:32 AM
Yes I do not want to restrict any of my promotions by package type. When I uncheck limit by package nothing happens.
Support Staff 3 Posted by Marc Guyer on 19 Aug, 2013 01:26 PM
Ok, I have removed pricing plan restrictions from all of your promotions.
Marc Guyer closed this discussion on 19 Aug, 2013 01:26 PM.
Derreck Nassar re-opened this discussion on 19 Aug, 2013 04:42 PM
4 Posted by Derreck Nassar on 19 Aug, 2013 04:42 PM
Any update as to when this issue will be sorted out?
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Marc Guyer <[email blocked]> wrote:
Support Staff 5 Posted by Marc Guyer on 21 Aug, 2013 12:11 PM
We have it as a relatively low priority dev ticket since there's a workaround. It will be done after some others. It shouldn't be long. In the meantime, if you inadvertently add plan restrictions that you'd like to remove, just let us know and we'll take care of it for you.
Marc Guyer closed this discussion on 21 Aug, 2013 12:11 PM.
6 Posted by Dean on 25 Sep, 2013 07:06 PM
Hi Derreck -- I wanted to let you know we've taken care of this promotion issue. You should be able to remove plan restrictions properly now, and see the appropriate plan codes when you view a promotion. Please let us know if you have any more problems and thanks for reporting this!
Best,
Dean
Dean closed this discussion on 04 Oct, 2013 03:31 PM.