Is there a way to stop Cheddar from retrying on a decline or is it possible to change the amount of that invoice so it retries for a different amount? We had an invoice set at $70 that was declined, now we'd like to change it to $60 before a retry is performed.
Changing declined invoice amount or stopping retries
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#1 Posted by Marc Guyer Support staff on 10 Feb, 2011 04:10 PM
Hi Matt --
If you cancel the subscription, retries will stop.
Not after the billing datetime.
Dean closed this discussion on 16 Jan, 2013 04:06 PM.