Changing declined invoice amount or stopping retries

Matt Wayment's Avatar

Matt Wayment

10 Feb, 2011 06:02 AM

Is there a way to stop Cheddar from retrying on a decline or is it possible to change the amount of that invoice so it retries for a different amount? We had an invoice set at $70 that was declined, now we'd like to change it to $60 before a retry is performed.

  1. Support Staff 1 Posted by Marc Guyer on 10 Feb, 2011 04:10 PM

    Marc Guyer's Avatar

    Hi Matt --

    Is there a way to stop Cheddar from retrying on a decline

    If you cancel the subscription, retries will stop.

    is it possible to change the amount of that invoice so it retries for a different amount?

    Not after the billing datetime.

  2. Dean closed this discussion on 16 Jan, 2013 04:06 PM.

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