Email update payment info URL

Adam

25 Oct, 2010 07:20 PM

This comment was split from the discussion: Service Upgrade Notifications

Cool. Thanks Marc. Is there any thought also to having credit card declined emails include a URL to update payment info (if that isn't already possible)? I know i can figure out the URL manually but is there an easy way to do it dynamically and include in those templates? Thanks!

  1. #1 Posted by Marc Guyer Support staff on 25 Oct, 2010 07:23 PM

    You can modify the email templates to include this information directly. CG already has your customer's "code". Assuming the code is the only dynamic piece needed to build the URL, all it takes is to modify the appropriate email template. If you require more info (that CG doesn't already have), you can provide it using the customer meta data feature.

    http://support.cheddargetter.com/faqs/operational-how-tos/email-tem...

    http://support.cheddargetter.com/faqs/api-8/customer-meta-data

  2. #2 Posted by Adam on 25 Oct, 2010 08:11 PM

    Thanks Marc. So what URL structure would I use if I wanted a client to just be able to update his/her card info (but not plan) via a CheddarGetter hosted form?

  3. #3 Posted by Marc Guyer Support staff on 25 Oct, 2010 08:35 PM

    Hi Adam -- CG does not provide this functionality. All customer facing interfaces must be integrated with your website.

  4. #4 Posted by Adam on 25 Oct, 2010 08:41 PM

    Ah ok. Thanks Marc.

  5. Marc Guyer closed this discussion on 25 Oct, 2010 09:12 PM.

Discussions are closed to public comments.
If you need help with Cheddar please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

Recent Articles