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I want to cancel my account

grepfiles's Avatar

grepfiles

12 Oct, 2012 09:07 PM

I can't find any way on the dashboard to cancel my account. I shut down my site a while back, have zero revenue, and yet I have been paying you guys unnecessarily for more than a year. Please stop charging me and close my account, or tell me how to do it.
Your dashboard doesn't even have a way of removing my credit card!

I was a big fan of Cheddargetter, but this is sneaky. Please do the right thing and make it easy to close accounts.

  1. 1 Posted by adam on 15 Oct, 2012 03:08 PM

    adam's Avatar

    HI Asif, sorry, not trying to be sneaky at all! In fact, this is the best way we've found to allow customer cancellation. We're always available here on support to help you with your account.

    Your subscription has been canceled.

    Adam

  2. adam closed this discussion on 15 Oct, 2012 03:08 PM.

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