500: An unexpected error occured. Please try again later.

ra.keizer

26 May, 2012 01:50 PM

I have a customer on a free plan.
Using the hosted pages I am trying to update the customer:

 https://{$subdomain}.chargevault.com/update?method=paypal&key={$key}&code={$userid}&planCode={$plan['code']}

responds with 500: An unexpected error occured. Please try again later.

if I ommit 'method=paypal' it's showing me the page, however if, after that, I select the PayPal-tab I see a short page refresh and after that the initial page loads again, so being unable to select PayPal.

Can you tell me what is happening?

  1. #1 Posted by ra.keizer on 26 May, 2012 03:16 PM

    The 500 seems to be gone now. The PayPal tab issue remains.

  2. #2 Posted by Marc Guyer Support staff on 26 May, 2012 07:48 PM

    We had been working on a related fix over the past couple of days. I just released that patch and it appears to have fixed the issue you've described as well. Please let us know if you run into more difficulty with that.

  3. Marc Guyer closed this discussion on 26 May, 2012 07:48 PM.

  4. ra.keizer re-opened this discussion on 27 May, 2012 06:37 PM

  5. #3 Posted by ra.keizer on 27 May, 2012 06:38 PM

    Thanks for the fix. The PayPal issue seems to work also.

  6. ra.keizer closed this discussion on 27 May, 2012 06:38 PM.

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