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500: An unexpected error occured. Please try again later.

• Edit

ra.keizer

26 May, 2012 01:50 PM

I have a customer on a free plan.
Using the hosted pages I am trying to update the customer:

 https://{$subdomain}.chargevault.com/update?method=paypal&key={$key}&code={$userid}&planCode={$plan['code']}

responds with 500: An unexpected error occured. Please try again later.

if I ommit 'method=paypal' it's showing me the page, however if, after that, I select the PayPal-tab I see a short page refresh and after that the initial page loads again, so being unable to select PayPal.

Can you tell me what is happening?

1. 1 Posted by ra.keizer on 26 May, 2012 03:16 PM

   

   The 500 seems to be gone now. The PayPal tab issue remains.

   • Edit

2. Support Staff 2 Posted by Marc Guyer on 26 May, 2012 07:48 PM

   

   We had been working on a related fix over the past couple of days. I just released that patch and it appears to have fixed the issue you've described as well. Please let us know if you run into more difficulty with that.

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3. Marc Guyer closed this discussion on 26 May, 2012 07:48 PM.

4. ra.keizer re-opened this discussion on 27 May, 2012 06:37 PM

5. 3 Posted by ra.keizer on 27 May, 2012 06:38 PM

   

   Thanks for the fix. The PayPal issue seems to work also.

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6. ra.keizer closed this discussion on 27 May, 2012 06:38 PM.