Hi,
I have pretty much the same problem as :
http://support.cheddargetter.com/discussions/problems/1257-ogone-co...
But I did everything this guy did to solve the problem, and it's
still not working.
As he said, transfering the error code to us event if you haven't a
proper error message would help.
connection with ogone not working
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#1 Posted by Marc Guyer Support staff on 14 May, 2012 02:59 PM
Hi Nicolas -- The error code is the infamous 50001111. Again, no additional information. Have you configured the dynamic parameters as Simon explains in this comment?
http://support.cheddargetter.com/discussions/problems/1257-ogone-co...
#2 Posted by Nicolas Hernand... on 14 May, 2012 03:21 PM
Yes, I did everything that was described in 1257.
#3 Posted by Marc Guyer Support staff on 14 May, 2012 03:51 PM
That's odd that following simon's comment 12 doesn't add an error message to Ogone's API response.
Unfortunately I don't have any other information for you without some more detail from Ogone. Have you contacted Ogone support?
#4 Posted by Marc Guyer Support staff on 14 May, 2012 04:03 PM
Also, FYI, we've just released a patch which changes that error message. You'll now see Ogone's error code along with the error description (if available).
#5 Posted by Nicolas Hernand... on 14 May, 2012 04:13 PM
Yes, I saw this ; good to know that you act quickly uppon user feedback :)
Still not much helped by the error though. I asked ogone support, I'm waiting for their answer, we will see what they have to say.
Dean closed this discussion on 22 Jan, 2013 10:35 PM.