connection with ogone not working

Nicolas Hernandez's Avatar

Nicolas Hernandez

14 May, 2012 02:45 PM

I have pretty much the same problem as :
But I did everything this guy did to solve the problem, and it's still not working.
As he said, transfering the error code to us event if you haven't a proper error message would help.

  1. Support Staff 1 Posted by Marc Guyer on 14 May, 2012 02:59 PM

    Marc Guyer's Avatar

    Hi Nicolas -- The error code is the infamous 50001111. Again, no additional information. Have you configured the dynamic parameters as Simon explains in this comment?

  2. 2 Posted by Nicolas Hernand... on 14 May, 2012 03:21 PM

    Nicolas Hernandez's Avatar

    Yes, I did everything that was described in 1257.

  3. Support Staff 3 Posted by Marc Guyer on 14 May, 2012 03:51 PM

    Marc Guyer's Avatar

    That's odd that following simon's comment 12 doesn't add an error message to Ogone's API response.

    Unfortunately I don't have any other information for you without some more detail from Ogone. Have you contacted Ogone support?

  4. Support Staff 4 Posted by Marc Guyer on 14 May, 2012 04:03 PM

    Marc Guyer's Avatar

    Also, FYI, we've just released a patch which changes that error message. You'll now see Ogone's error code along with the error description (if available).

  5. 5 Posted by Nicolas Hernand... on 14 May, 2012 04:13 PM

    Nicolas Hernandez's Avatar

    Yes, I saw this ; good to know that you act quickly uppon user feedback :)
    Still not much helped by the error though. I asked ogone support, I'm waiting for their answer, we will see what they have to say.

  6. Dean closed this discussion on 22 Jan, 2013 10:35 PM.

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