cannot change the logo on hosted payment pageq

sales

25 Feb, 2012 09:18 PM

i uploaded a random image to begin with for a placeholder and now i want to put my actual logo up there and even though i go in to the hosted page settings and delete the current logo and select through the menu my new one it always shows the old logo and it never changes.
i even logged out and back in and tried from a different computer, no luck.

please help as I would like to be able to finish customizing the hosted page.
i have attached the new logo file that needs to be there.

thanks

  1. #1 Posted by adam on 27 Feb, 2012 03:48 PM

    Hi Alex,

    It appears to be displaying the correct logo for me at your Chargevaul URL:
    https://vts.chargevault.com/create

    Have you tried clearing you cache?

    Adam

  2. #2 Posted by Alex Petras on 27 Feb, 2012 03:52 PM

    thanks i did get it to work over the weekend.
    good ole reboot of the computer.
    just weird that it would show the new even closing and clearing cache didnt
    do trick.

    thanks

  3. Dean closed this discussion on 18 Jan, 2013 10:05 PM.

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