How test expired subscription

harikishore00's Avatar

harikishore00

02 Feb, 2012 12:57 PM

Hi,

I want to test a expired subscription, can you please help me in generating an expired subscription. I tried the process with a free plan but seems like free plan never get expired.

  1. Support Staff 1 Posted by Marc Guyer on 02 Feb, 2012 06:01 PM

    Marc Guyer's Avatar

    What do you mean by "expired subscription"?

    >

  2. 2 Posted by harikishore00 on 04 Feb, 2012 08:00 AM

    harikishore00's Avatar

    I mean, if any user purchase any monthly subscription and due to any reason, CG unable to charge at the end of current subscription duration then how i know that user's subscription expired and don't allow to use the application??

  3. Support Staff 3 Posted by Marc Guyer on 04 Feb, 2012 02:22 PM

    Marc Guyer's Avatar

    I think you've asked this question before... We refer to this as "canceled" rather than "expired". CG will auto-cancel a subscription under several situations (e.g., no payment method available, too many declined transactions, expired payment method etc). If the subscription has a canceledDatetime it is canceled.

  4. Dean closed this discussion on 18 Jan, 2013 09:36 PM.

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