CSV export from Activity tab

Production Billing's Avatar

Production Billing

21 May, 2014 04:32 PM

Hello,

We're trying to measure conversion from trial to paid. We need one column added to the CSV export from the Activity tab which is Date of First Paid Transaction. Is it possible to get this added soon?

Thanks, Sunil

  1. 1 Posted by Jess Pendley on 27 May, 2014 02:58 PM

    Jess Pendley's Avatar

    Hi Sunil --

    I apologize for the delay in response, we've been discussing the best way to approach this issue. I've attached Mike to this thread so that you can communicate directly with him regarding your specific requirements.

    It would actually be very difficult to add that information to the CSV, so the best workaround in the short term would be to pull the customer data from the API for each customer. The long term solution that we're pursuing would be to add a conversion widget to the dashboard.

    Any input that you have would be greatly appreciated, we'll get back to you when we've got a concrete direction in mind.

  2. Support Staff 2 Posted by Mike Trotzke on 27 May, 2014 03:07 PM

    Mike Trotzke's Avatar

    Hey Sunil!

    Would you mind getting on a quick google hangout to take a look to see if what we have in mind would fulfill your requirements? I've been wanting to get your feedback on our dashboard redesign and this might be a great opportunity.

    Let me know when might be good and I'll try to make it work.

    Thanks,
    Mike

  3. 3 Posted by sunil on 27 May, 2014 04:16 PM

    sunil's Avatar

    Sure I can jump on a Google hangout. I can do 1 pm PT today if that works
    for you.

    Sunil

  4. Support Staff 4 Posted by Mike Trotzke on 27 May, 2014 07:35 PM

    Mike Trotzke's Avatar

    That works if it still works for you. I just sent a calendar invite.

    If not, let me know and we can set something up later this week instead.

    Thanks,
    Mike

  5. Jess Pendley closed this discussion on 01 Jul, 2014 02:16 PM.

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