Update old discussions re new pro-rating features

Dan Kamins's Avatar

Dan Kamins

21 Feb, 2010 06:05 PM

I'm looking forward to using the new features (pro-rating, etc.) from the new release this past week. Great job getting that out!

I wanted to suggest though that since a large value of these Public Discussions is the ability to find answers to questions without having to ask them again, and that since there are now a good number of irrelevant or incorrect answers (based on the product before these new pro-rating features, recommending hacky solutions, etc.), that you take some time to go through the old threads and add a brief comment anywhere it's appropriate along the lines of "This answer is no longer relevant as of our new pro-rating release Feb 2010, which allows you to xxxx.... See docs at xxxx...."

This would be a great help for existing customers to learn how the new system works without confusion as well as a way to ensure potential new customers don't seek another competing solution because it appears you don't support some of these very important new features you've just added.

  1. Support Staff 1 Posted by Marc Guyer on 21 Feb, 2010 06:13 PM

    Marc Guyer's Avatar

    Great suggestion! Honestly I thought we had done a good job of adding comments to the relevant discussions. Did you find some in particular?

  2. Marc Guyer closed this discussion on 18 May, 2010 01:44 PM.

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