another pricing tier(lower)

Steve L's Avatar

Steve L

27 Jul, 2009 04:46 PM

There is a too huge of a difference between the number of allowable customers on the free tier(20) to the first pay tier(1000). I doubt we will ever get to 1000 monthly customers but certainly have more than 20. Can you add an additional pricing tier for 300 to 500 customers at say $20-25 per month? Thank you!

  1. Support Staff 1 Posted by Marc Guyer on 27 Jul, 2009 06:46 PM

    Marc Guyer's Avatar

    Steve -- Thanks for the suggestion! We thought long and hard about our pricing structure and decided that the first price point should be $39/mo because that's how much we think it's worth for even the lowest level of usage.

    The main factor in determining this price point was when we considered how much development time and ongoing maintenance would be required to write your own subscription management and billing application from scratch, in-house. $39/mo falls significantly under that cost.

  2. Marcela Poffald closed this discussion on 11 Apr, 2018 06:02 PM.

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