Cheddargetter in Australia
Do CheddarGetter work in Australia? According to http://support.cheddargetter.com/discussions/suggestions/87-make-ch..., CheddarGateway does not work in Australia. What is CheddarGateway? Is it the same as Hosted Payment Page (http://support.cheddargetter.com/kb/hosted-payment-pages/hosted-pay...)?
Second question, if I redirect a customer to the Hosted Payment Page, and the customer filled in their information, how do I set up so the customer is redirected back to my website? Is there a parameter or a setting that CG will use to redirect user after they finished entering their credit card details?
Third question, does CG sends a postback hook notification when a customer subscription status changes? The http://support.cheddargetter.com/kb/api-8/event-push-notification specifies that a notification is sent when a "transaction" occurs, but what exactly are transactions? Do I get notified when:
- A customer has just registered (i.e. I had to start enabling access)
- A customer's payment was rejected or the customer unsubscribes through the hosted payment page (i.e. I had to disable access)
- A customer changed their subscription plan through the hosted payment page (i.e. I had to upgrade or downgrade access). When is this notification is sent? When the user updated their detail on CG or when the change had to take effect (i.e. the next billing period)?
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Support Staff 1 Posted by Marc Guyer on 17 Aug, 2011 04:17 PM
Hello Lie --
CheddarGateway is CheddarGetter's default payment gateway used for accepting direct credit card payments. CheddarGateway does not apply to you since it is not compatible with Australian merchants. The gateway solution for you would be the Payment Express gateway. CheddarGetter is integrated with Payment Express for Australian merchants. You can get in touch with our contact at PE: Patrick Aniokoye [email blocked]. More info about PE's connectivity in Australia: http://www.paymentexpress.com/knowledge_base/bank_guides/australia....
Hosted payment pages is unrelated to the gateway. Hosted pages is simply an interface for your customer's to enter their payment info and/or update their subscription.
CG can send two different types of hooks: transactions and cancellations. A transaction hook is sent when CG executes a payments transaction against a customer's payment method (CC or PayPal, etc) whether the transaction was declined or approved. Cancellation hooks are sent when the customer's subscription is canceled.
You can receive a transaction post back if a signup results in an immediate transaction. We recommend instead that you determine the status of the customer upon login to your app. Here's some nice documentation on that in the context of hosted pages: http://support.cheddargetter.com/kb/hosted-payment-pages/hosted-pay...
Yes, via the transaction and cancelation post hooks. However, you might consider the "authorization" lookup as discussed above.
If the subscription change results in an immediate transaction, you can receive a transaction hook. Again, using the lookup method is preferred. You can get the full account info via the API: https://cheddargetter.com/developers#single-customer
Dean closed this discussion on 16 Jan, 2013 09:34 PM.