Is a zero dollar paid account possible?

Duane Roumel's Avatar

Duane Roumel

26 Nov, 2013 12:11 AM

If we created a paid account type that has a 0.00 recurring charge, does it still require a payment method to stay active?

  1. 1 Posted by Jess Pendley on 26 Nov, 2013 03:25 PM

    Jess Pendley's Avatar

    Hi Duane--

    It will require a credit card unless the plan is truly a "Free" plan, meaning that it has a zero dollar setup fee, a zero dollar recurring charge, and tracked items with overage amounts equal to zero.

    If there is any potential for necessary charging, then payment information will be required.

  2. Jess Pendley closed this discussion on 26 Nov, 2013 03:25 PM.

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