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Re-occuring Notifications

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Michael Penna

11 Jul, 2011 08:01 PM

1) Does this product have a feature that allows for a customer to be automatically notified if thier billing info on file has recently expired and to please update?

2) I am also interested in more info about the gateway that comes with the "Blowing Up" package. Does that mean I wouldn't have to open my own seperate merchant account?

3) I plan on integrating billing through a web service that is a backbone to an Iphone/Android App? Do you have any clients who use your service in this manner for in-app billing?

Thanks

1. Support Staff 1 Posted by Marc Guyer on 11 Jul, 2011 08:07 PM

   

   Does this product have a feature that allows for a customer to be automatically notified if thier billing info on file has recently expired and to please update?

   Yes, among other email notification types.

   I am also interested in more info about the gateway that comes with the "Blowing Up" package. Does that mean I wouldn't have to open my own seperate merchant account?

   A merchant account is still required. We can help you with that.

   I plan on integrating billing through a web service that is a backbone to an Iphone/Android App? Do you have any clients who use your service in this manner for in-app billing?

   I'm not aware of anyone doing in-app billing but I'm certain it's technologically possible. Off the top of my head, we had a customer "Capigami" who is behind an Android app, "Out Of Milk App". They were billing on a subscription basis but decided to move to a one-time billing model.

   I'd be happy to discuss in-app billing further if you'd like. Just suggest a day and time...

   • Edit

2. 2 Posted by michael penna on 11 Jul, 2011 09:05 PM

   

   
   

   
   

   
   Hi Mark,
    
   --I know you can't give me a direct quote because its probably a 3rd party, but in your experience,  what is the average cost break down of the merchant account, is it a transaction fee?
    
   --I am interested, but as you know, google and apple have thier own in-app billing solutions for mobile apps.  I would like to try to avoid entering an agreement with them if I can find a cheaper alternative.  Howerver, I am not sure if Google and Apple make thier solutions mandatory for developers.  Please let me know if you have any information on that subject because I am only interested in going this route if I am not legally obligated to use the google service. 
    
   --If I sign up, how long does the agreement last for and will I be able to terminate at any time
    
   --How far back do you keep financial data for?  7 years? 
    
   --Can I sign up for free to integrate with your service?  And will I have a dummy account that I can test with (possibly using my own debit card).  I may need to test for a couple of months before I can verify that the integration is working.
    
   If possible we can keep the simple questions via email.
    
   Thanks Again.
    
    
   

   > From: [email blocked]
   > To: [email blocked]
   > Date: Mon, 11 Jul 2011 16:07:36 -0400
   > Subject: Re: Re-occuring Notifications [Questions]
   >
   >
   > // Add your reply above here
   > ==================================================
   > From: Marc Guyer
   > Subject: Re-occuring Notifications
   >
   > > Does this product have a feature that allows for a customer to be automatically notified if thier billing info on file has recently expired and to please update?
   >
   > Yes, among other email notification types.
   >
   > > I am also interested in more info about the gateway that comes with the "Blowing Up" package. Does that mean I wouldn't have to open my own seperate merchant account?
   >
   > A merchant account is still required. We can help you with that.
   >
   > > I plan on integrating billing through a web service that is a backbone to an Iphone/Android App? Do you have any clients who use your service in this manner for in-app billing?
   >
   > I'm not aware of anyone doing in-app billing but I'm certain it's technologically possible. Off the top of my head, we had a customer "Capigami" who is behind an Android app, "Out Of Milk App". They were billing on a subscription basis but decided to move to a one-time billing model.
   >
   > I'd be happy to discuss in-app billing further if you'd like. Just suggest a day and time...
   >
   > View this Discussion online: http://support.cheddargetter.com/discussions/questions/798-re-occur...
   > --
   >
   > Reply with #ignore to stop receiving notifications for this discussion.
   >
   >
   

   
   
   • Edit

3. Support Staff 3 Posted by Marc Guyer on 12 Jul, 2011 02:07 PM

   

   I know you can't give me a direct quote because its probably a 3rd party, but in your experience, what is the average cost break down of the merchant account, is it a transaction fee?

   There is a small transaction fee and credit card interchange. As a rule of thumb, you can expect to pay in the neighborhood of $0.30 on a $10 transaction, for example. Fill out the form at https://cheddargetter.com/admin/gateway/new and someone from Gravity Payments will contact you about a merchant account. They can give you much more detailed information about the costs involved in accepting credit cards. They can even tailor a pricing model to your business model.

   Please let me know if you have any information on that subject because I am only interested in going this route if I am not legally obligated to use the google service.

   We're not experts on that, unfortunately, but it is my understanding that if the app is supplemental to a web app, you're not required to use the native billing service. I'd suggest doing some more research on the subject.

   If I sign up, how long does the agreement last for and will I be able to terminate at any time.

   Pay as you go. Terminate anytime.

   How far back do you keep financial data for? 7 years?

   Haven't gotten there yet but yes, probably 7 years.

   Can I sign up for free to integrate with your service?

   Certainly.

   And will I have a dummy account that I can test with (possibly using my own debit card). I may need to test for a couple of months before I can verify that the integration is working.

   You may have as many (free) developer product accounts as you wish.

   • Edit

4. Dean closed this discussion on 16 Jan, 2013 09:22 PM.