Question for $0 initial invoice with no CC

Ka Wai Cheung's Avatar

Ka Wai Cheung

Nov 12, 2013 @ 05:33 PM

Hey guys-

Question. If we apply a credit to the first invoice for a customer that is greater than the invoice, when the first invoice is transacted, will it go through properly even without a CC, or does CheddarGetter first look for a CC and then fire off a cancel hook because one isn't included?

Thanks!
-KC

  1. Support Staff 1 Posted by Marc Guyer on Nov 12, 2013 @ 10:25 PM

    Marc Guyer's Avatar

    If the invoice comes due and it's for $0, payment method isn't even considered.

  2. 2 Posted by Ka Wai Cheung on Nov 12, 2013 @ 11:02 PM

    Ka Wai Cheung's Avatar

    Cool.

    So, if a customer wanted to pay us directly for a year without a CC (via say, a check), then a viable route would be to simply apply a credit for one year's worth of $$, and then they should transact $0 invoices just fine for the next year? That's the approach I am taking.

    Thanks!
    -KC

  3. Support Staff 3 Posted by Marc Guyer on Nov 13, 2013 @ 01:09 PM

    Marc Guyer's Avatar

    That works. FYI, we're planning an "offline" payment method that will include hooks for accounting packages. Hopefully that will be ready early 2014.

  4. Jess Pendley closed this discussion on Dec 26, 2013 @ 03:06 PM.

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