Support for payment by check?
A lot of my clients (churches) pay via check. Is there echeck integration or only credit cards?
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Support Staff 1 Posted by Marc Guyer on 21 Dec, 2009 02:56 PM
No, we do not currently support echeck. ACH has it's own set of hassles. Most notably, there is no way to know if a customer's bank account has been entered correctly. There is also the issue of NSF's. With ACH, you must wait up to a few days to know whether or not a particular transaction has funded. This requires a separate process where settlement information from the processor is analyzed later. It is also very easy for a customer to dispute a transaction at their bank.
Since you mostly deal with churches, I suppose that fraud and declined payments wouldn't typically be an issue but for the vast majority of our customers, credit card is clearly the way to go.
We do, however, plan to support echeck in the future but it is not currently scheduled for a specific date. You might want to check back with us in a few months to see where we are on our feature improvements.
Marc Guyer closed this discussion on 18 May, 2010 01:22 PM.