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Restricting Paid Plans from changing to Free Trial Plan

• Edit

Jeremy

20 Jun, 2011 03:25 AM

Currently,

If I have a Paying subscriber they should not be to switch back to a Free Trial Plan. How can I stop this from happening. Is the only option to have the Free Trial not setup inside CheddarGetter?

I like having it part of CG since you guys send email notifications, and retain customer info in the CG customer db.

Please let me know .

Thanks.

1. Support Staff 1 Posted by Marc Guyer on 20 Jun, 2011 03:04 PM

   

   I see what you mean. Are you using tracked items at all?

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2. 2 Posted by Jeremy Bursky on 20 Jun, 2011 03:07 PM

   

   No, I decided not to use tracked items for my purposes.

   It makes more sense for me to create individual plans...

   Here is my setup....

   http://mobimagic.chargevault.com

   Let me know.....

   Also 1 other question.... If I decide to add another plan called,
   "YEARLY-10%OFF-1 Connection" or something like this , how can I organize the
   listing priority of the plan inside the choice list for selecting a plan. It
   keeps putting it in the wrong part of the list.

   Thanks,
   Jeremy

   On Mon, Jun 20, 2011 at 8:07 AM, Marc Guyer <
   [email blocked]> wrote:

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3. Support Staff 3 Posted by Marc Guyer on 21 Jun, 2011 12:25 PM

   

   Ok, I see. You can restrict returning to the free trial by using a tracked item to indicate that a plan either has connection(s) or does not. This would be like the "enable/disable" toggle example here: http://support.cheddargetter.com/kb/pricing-plans/pricing-plan-basics

   Set paid plans to allow connections and set the free trial plan to not allow connections. After someone converts to a paid plan, set that customer's quantity of the item to 1. Since the free trial plan will not allow a positive quantity of the item, an attempt to change to the free trial will be rejected.

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4. Support Staff 4 Posted by Marc Guyer on 21 Jun, 2011 12:28 PM

   

   Also 1 other question.... If I decide to add another plan called, "YEARLY-10%OFF-1 Connection" or something like this , how can I organize the listing priority of the plan inside the choice list for selecting a plan. It keeps putting it in the wrong part of the list.

   Plans are ordered by annualized base recurring cost. Currently they cannot be reordered.

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5. 5 Posted by Jeremy Bursky on 23 Jun, 2011 01:21 AM

   

   Did you ever figure out how I can remove a background that I added to my CG
   Hosted Payments custom theme?

   There is no way to remove the image. Can you manually do it for me?

   Thanks,
   Jeremy

   On Tue, Jun 21, 2011 at 5:28 AM, Marc Guyer <
   [email blocked]> wrote:

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6. Support Staff 6 Posted by Marc Guyer on 23 Jun, 2011 01:45 PM

   

   Your background image has been removed for you.

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7. Marc Guyer closed this discussion on 23 Jun, 2011 01:45 PM.

8. Jeremy Bursky re-opened this discussion on 23 Jun, 2011 02:14 PM

9. 7 Posted by Jeremy Bursky on 23 Jun, 2011 02:14 PM

   

   Thanks

   On Thu, Jun 23, 2011 at 6:45 AM, Marc Guyer <
   [email blocked]> wrote:

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10. Marc Guyer closed this discussion on 27 Jun, 2011 01:51 PM.