Hosted Payment Page

Dave's Avatar

Dave

28 May, 2011 02:31 PM

I have a couple questions about the hosted pay page:

  1. I'm seeing "chargevault subscriptions" as the vendor that user is subscribing too, when I land on the PayPal page. What am I missing here?

  2. When I choose option to sign-up via credit card (instead of PayPal), it forces me to create a PayPal account, is this the normal procedure if using PayPal?

  1. Support Staff 1 Posted by Marc Guyer on 29 May, 2011 12:37 AM

    Marc Guyer's Avatar

    I'm seeing "chargevault subscriptions" as the vendor that user is subscribing too, when I land on the PayPal page. What am I missing here?

    This is actually a PayPal limitation of the preapproval workflow. We've discussed this with their product folks and they're working on a major improvement for us. They claim that it will be done in the next few weeks.

    When I choose option to sign-up via credit card (instead of PayPal), it forces me to create a PayPal account, is this the normal procedure if using PayPal?

    Hmmm... That sounds odd. Can you send a screenshot?

  2. 2 Posted by jnemeth on 13 Jan, 2012 02:34 AM

    jnemeth's Avatar

    Any updates on #1? I am using the CG hosted page with PayPal only, but it still lists everything as Chargevault throughout that process.

  3. 3 Posted by adam on 16 Jan, 2012 02:37 PM

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    Hi Justin,

    Right before Christmas we got word from Paypal that they had released a workaround for us to use to fix this issue. We are in the middle of wrapping up a big dev project (refunds), and once that is released we plan to implement this fix.

    Adam

  4. Dean closed this discussion on 18 Jan, 2013 04:33 PM.

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