How many billing attempts after declined payment?
Hi there,
I found a previous post that says CheddarGetter re-attempts every 2 days after a declined payment. Does this happen until the card goes through (or their card is updated and that goes through) OR is there a total number of tries and then is the subscription canceled at that point?
Thank you!
Elizabeth
Sustainability Dashboard Tools
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Support Staff 1 Posted by Marc Guyer on 26 May, 2011 04:05 PM
Hi Elizabeth!
CG makes an attempt every 2 days for a total of 5 attempts or the payment is successful whichever comes first.
Marc Guyer closed this discussion on 26 May, 2011 04:05 PM.