Free Trial
I looked around the knowledge base and couldn't see an answer on how this works. I currently have a single pricing plan billed monthly and set to bill immediately. However, for some customers, I set the initial bill date into the future 15 days to allow them a free trial. I noticed that if I include an incorrect zip code for a card that the customer is still subscribed and that CG does not send an error about the AVS mismtch like it does if I perform the same operation without adjusting the initial bill date. Is there a way to get CG to verify that the payment information will work once the trial has expired?
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Support Staff 1 Posted by Marc Guyer on 17 May, 2011 08:40 PM
You can setup your gateway config to issue a "verification" transaction on signup.
2 Posted by ryan robinson on 17 May, 2011 09:25 PM
Ignore me. I had a config on my end set to test mode. I suck. I'm always impressed at how quick you are to answer though! And, you never say "The problem is you are dumb" which is usually the real problem having:) Thanks.
Marc Guyer closed this discussion on 18 May, 2011 12:18 AM.