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item code/id is confusing

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What is item code and item id?

17 May, 2011 09:03 AM

Is it referring to the tracked item code?
I was trying to do the basic stuff. Just to increment subscription for a particular customer.
Because how you display in Invoice I almost thought charge code is the item code.
So to count number subscriptions for each customer do i have to use tracked item or there are
alternatives? Sorry it seems easy to others but I have problem figuring out.

1. Support Staff 1 Posted by Marc Guyer on 17 May, 2011 04:26 PM

   

   Is it referring to the tracked item code?

   Set it to whatever you want.

   Because how you display in Invoice I almost thought charge code is the item code.

   Item code becomes the charge code for overage of an item.

   Have you seen the docs? http://support.cheddargetter.com/kb/pricing-plans/pricing-plan-basics

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2. 2 Posted by Shinya on 18 May, 2011 05:03 AM

   

   Thanks for answering the question.

   I think what I want is very simple.

   Our web app ( gowerk ) manages employee performance reviews online.

   So when a customer signs up and create a number of employees in that company I want to charge this company $5 x No.Employees every month. Unless the customer disable employees or add a new employee the same amount will be charged to this customer.

   Based on my understanding after reading the doc provided by you,

   Name: count
   Quantity Included: 0
   Overage Ammount: 5:00
   Monthly: No

   And I can use API called addItemQuantity to increment No. of employees as they activate more employees.

   Is this correct? I also attached the screen shot of invoice so that easier for you to undersand what I want to do.

   If you can help me clarifying that would be great.

   Thanks

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3. 3 Posted by Shinya on 18 May, 2011 05:04 AM

   

   oops attachment got stripped off

   • attach.gif 231 KB
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4. Support Staff 4 Posted by Marc Guyer on 18 May, 2011 09:36 PM

   

   That looks right. I might have called it "Employees" instead of "count" but that's up to you.

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5. Marc Guyer closed this discussion on 18 May, 2011 09:36 PM.