declined charge frequency

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darrick.alford

17 Mar, 2011 03:17 PM

When you have a declined charge, is there any way to change the frequency that CheddarGetter attempts the charge again? We would prefer to spread out the attempts to give the customer more time to update their info and for us to enter it in.

  1. Support Staff 1 Posted by Marc Guyer on 17 Mar, 2011 04:16 PM

    Marc Guyer's Avatar

    Hi Darrick -- No, that behavior is not configurable. That feature has been requested in the past so it's on the list and we intend to make it configurable. However, it's not on the current roadmap.

  2. Marc Guyer closed this discussion on 17 Mar, 2011 04:17 PM.

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