Paid Plan with Zero Invoice

dana.mcdonald

09 Apr, 2013 02:12 AM

If I setup a Monthly Paid Plan without credit card info, will it auto cancel even if the invoice is Zero. I'd like it to not cancel if possible.

I'll grab the credit card info when needed, at the time an overage occurs.

Or would I need to keep the customer on a Free plan and switch them to a duplicate Paid plan with credit card info and the overages.

Thanks
Dana

  1. #1 Posted by Dean on 10 Apr, 2013 05:42 PM

    Hi Dana,

    As long as the paid plan does not bill on signup and the invoice comes out to be $0.00, their account won't be canceled. Just did a test to make sure.

    Cheers,
    Dean

  2. #2 Posted by dana.mcdonald on 11 Apr, 2013 02:38 PM

    Great, Thanks!

  3. Dean closed this discussion on 11 Apr, 2013 07:35 PM.

Discussions are closed to public comments.
If you need help with Cheddar please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

Recent Articles