Home → Questions →

I want to get started...

• Edit

Saar

12 Jan, 2011 11:47 PM

Hello,

I currently have a merchant account and a payment gateway which I use to process my website payments.

The problem is that my payment gateway doesn't support recurring billing?

Can CheddarGetter help me solve this?

Can I integrate CheddarGetter with my existing payment gateway? I am using Tranzila (in Israel).

If not, can I use CheddarGateway instead? Does that mean I will need a new merchant account? Can I just use my existing one?

Thanks,

Saar...

1. Support Staff 1 Posted by Marc Guyer on 13 Jan, 2011 03:18 PM

   

   Hi Saar -- I'm unfamiliar with Tranzila. We do not have plans to integrate their gateway. It's likely that their gateway isn't even technologically compatible. It's possible that we could support you on the CheddarGateway. Which type of merchant account do you have? With which bank?

   • Edit

2. 2 Posted by Saar on 13 Jan, 2011 10:21 PM

   

   Hi Craig,

   Our bank is called Leumi (http://english.leumi.co.il/)

   I'm not sure what type of merchant account we have.

   What do I ask in order to find out?

   Thanks,

   Saar...

   • Edit

3. Support Staff 3 Posted by Marc Guyer on 14 Jan, 2011 05:29 PM

   

   We're not familiar with Leumi. I do know that CreditGuard is http://creditguard.co.il/ compatible with the CheddarGateway. I'd suggest contacting them to see if you can setup an account with them. Be sure to say that you'll be using CheddarGateway as the gateway. CheddarGateway uses Network Merchants (NMI) gateway technology to connect to CreditGuard.
   

   • Edit

4. 4 Posted by Saar on 14 Jan, 2011 07:33 PM

   

   But CreditGuard is a gateway. They're a competitor to Tranzila.

   Isn't a merchant account what you open with your bank? Am I missing something?

   I thought it goes:

   Merchant Account (i.e. bank account) --> Payment gateway --> Billing mechanism (i.e. CheddarGetter)

   If I open an account with CreditGuard, doesn't that overlap with CheddarGateway?

   • Edit

5. Support Staff 5 Posted by Marc Guyer on 15 Jan, 2011 04:57 PM

   

   I thought it goes:

   Merchant Account (i.e. bank account) --> Payment gateway --> Billing mechanism (i.e. CheddarGetter)

   If I open an account with CreditGuard, doesn't that overlap with CheddarGateway?

   This is typically correct. However, in this case both CheddarGateway and CreditGuard are required. So the progression is:

   Merchant Account --> CreditGuard --> CheddarGateway --> CheddarGetter

   • Edit

6. Support Staff 6 Posted by Marc Guyer on 15 Jan, 2011 05:02 PM

   

   Wirecard is another option for ILS (and multi-currency, I believe).

   • Edit

7. 7 Posted by Saar on 15 Jan, 2011 09:49 PM

   

   Where does Wirecard fit into the chain? In the place of CreditGuard?

   If I get either of these set up (and linked to a merchant account) does that mean I'm ready to start working with CheddarGateway? If so, what are the costs of CheddarGateway? So I know what my total costs are...

   (I'm trying to put the puzzle together... please bare with me...)

   • Edit

8. Support Staff 8 Posted by Marc Guyer on 18 Jan, 2011 10:07 PM

   

   Hi Saar -- Sorry for the delay.
   

   Where does Wirecard fit into the chain? In the place of CreditGuard?

   That is correct.

   If I get either of these set up (and linked to a merchant account) does that mean I'm ready to start working with CheddarGateway? If so, what are the costs of CheddarGateway? So I know what my total costs are...

   • Zero setup
   • $20/mo
   • $15/txn
   • Prices include PCI compliant customer data vault

   (I'm trying to put the puzzle together... please bare with me...)

   No problem at all.

   • Edit

9. 9 Posted by Saar on 19 Jan, 2011 09:43 AM

   

   $15 per transaction?

   Did I understand that right?

   Regardless of the size of the charge?

   • Edit

10. Support Staff 10 Posted by Marc Guyer on 19 Jan, 2011 11:21 AM

    

    Whoops. That's $0.15/transaction.

    • Edit

11. 11 Posted by Saar on 19 Jan, 2011 11:53 AM

    

    phew... that's much better

    So I guess if I want to get started then I need to turn to CreditGuard, open a payment gateway account, have them link between my existing merchant/bank account and CheddarGateway, and then start using CheddarGetter for recurring billing.

    Do I need to ask for anything specifically when opening an account with CreditGuard? Something that can talk to CheddarGateway? (i.e. some feature of my account or support for a particular technology?) Basically, what do I tell them when I sign up?

    • Edit

12. Support Staff 12 Posted by Marc Guyer on 21 Jan, 2011 08:46 PM

    

    Hi Saar -- Sorry for the delay. We'll need the following information from CreditGuard to setup your CheddarGateway account:

    1. Terminal Number
       
    2. Username
       
    3. Password
       
    4. Currency
       
    5. Credit Card Types Accepted
    • Edit

13. 13 Posted by Saar on 28 Jan, 2011 09:09 AM

    

    Thank you Marc. For all the good information.
    

    Will let you know once we're ready to move forward.

    • Edit

14. Support Staff 14 Posted by Marc Guyer on 28 Jan, 2011 06:39 PM

    

    No problem. Hope to hear from you soon.

    • Edit

15. Dean closed this discussion on 16 Jan, 2013 04:03 PM.