Changing plan, refund, money transfer issues
Hi,
I posted a question in this discussion few days ago
http://support.cheddargetter.com/discussions/questions/2450-updowng...
However, I don't know why I can't post in that anymore, so I create
a new discussion.
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According to the articles and what I researched, refund will not be sent directly to customer's account (credit or paypal). It will be kept as "credit" and be added to the next invoice. Correct me if I'm wrong. So if customer unsubscribes or quits before the next invoice, what happens with those "credits"?
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Another question, I'm using Paypal sandbox accounts to test money transfer, but it seems not working. Can you show me a way to check money transfer when changing pricing plans?
Many thanks for your support.
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1 Posted by Dean on 21 Jan, 2013 11:19 PM
Hi Nelson,
Refunds and credits are two different things. More on that here: http://support.cheddargetter.com/kb/operational-how-tos/credits-and....
What are you trying to figure out with your PayPal Sandbox? While CG uses this internally, I'm afraid it's not possible to test fund transfer with it.
Cheers,
Dean
Jess Pendley closed this discussion on 21 Nov, 2013 07:30 PM.