IF we switch payment gateways (from Payvision to Gravity Payments) do we need to get the CC # from customer?

Credentials-NOChange ForWebAccess

07 Jan, 2013 09:10 PM

We set up payvision as a gateway for our international plans but they had some ...less than visible... extra charges.

We're switching from those plans' gateway from Payvision to Gravity payments.

The payvision amounts are currently billed in AUS dollars.

If we do that switch:
1. Do we need to get the customer's credit card # again?
2. Can we just switch the charge to the (current) exchange rate for US $

  1. #1 Posted by Dean on 09 Jan, 2013 10:43 PM

    All of the CC information is stored in our native gateway so the switch wouldn't involve customers re-entering payment information. Can you please on the currency issue? Are you needing to switch currency back to USD from AUD? This is likely a question for Gravity Payments if you intend to work with them.

    Cheers,
    Dean

  2. #2 Posted by Credentials-NOC... on 17 Jan, 2013 05:12 PM

    Dustin @ Gravity Paymens is going to contact you folks.
    He said it's no problem. I just need to know what steps I need to take to make the switch over (in the *UK and *AU Products) from Payvision to Gravity Payments.

    -Clay

     >> // Add your reply above here
     >> ==================================================
     >> From: Dean
     >> Subject: IF we switch payment gateways (from Payvision to Gravity
     >> Payments) do we need to get the CC # from customer?

     >> All of the CC information is stored in our native gateway so the switch
     >> wouldn't involve customers re-entering payment information. Can you
     >> please on the currency issue? Are you needing to switch currency back to
     >> USD from AUD? This is likely a question for Gravity Payments if you
     >> intend to work with them.

     >> Cheers,
     >> Dean

    Sincerely,

    Clay Nichols
    Bungalow Software

    _____________________________________________________
    Bungalow Software
    Speech therapy software to help you regain speech, reading,
    and writing skills impaired due to stroke or brain injury.

    Website: http://www.BungalowSoftware.com
    Phone: 1+(540) 951-0623

  3. #3 Posted by Marc Guyer Support staff on 17 Jan, 2013 07:49 PM

    You've already done it by switching to USD in the CG accounts.

  4. Marc Guyer closed this discussion on 17 Jan, 2013 07:49 PM.

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