How To View Customer Addresss

619Cloud's Avatar

619Cloud

20 Sep, 2010 06:30 PM

How do we view the customers address when viewing customers? We don't see a way to view the customer address, city, state, country. Thanks.

  1. Support Staff 1 Posted by Marc Guyer on 20 Sep, 2010 07:49 PM

    Marc Guyer's Avatar

    We've actually never had that request. We initially only supported postal code for AVS and so there wasn't a need to display it. Since we implemented full AVS capabilities, the display was not changed. Can you provide a use case for display of this information in CG? We consider it only useful for initially authorizing the credit card (if you use AVS). It is available in the API if you want to display this info in your app. You can also find the customer's billing address in the gateway merchant interface if necessary.

  2. 2 Posted by 619Cloud on 21 Sep, 2010 02:25 AM

    619Cloud's Avatar

    Basically, just for management and to view customer address details. Providing basic customer information details cuts the need for a dedicated CRM system.

  3. Dean closed this discussion on 16 Jan, 2013 02:58 PM.

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