Suspend all transactions

David Dalcu's Avatar

David Dalcu

02 Nov, 2012 03:58 PM

Is there a way i can turn off autobilling on all users temporary, my service will be down for about a month, and I dont want to charge my subscribers for that.

  1. 1 Posted by Dean on 02 Nov, 2012 05:35 PM

    Dean's Avatar

    Hi David,

    This is probably something we will need to do administratively. What specific dates would you like to suspend to your customers?

    Dean

  2. Support Staff 2 Posted by Marc Guyer on 02 Nov, 2012 06:39 PM

    Marc Guyer's Avatar

    Hi David -- We've never had that request before. Off the top of my head, I think there's really only one option:

    You can override the next bill date for all of your current customers. Simply issue an API call to customers/edit-subscription for each customer and set changeBillDate to whatever you want the next bill date to be.

  3. Dean closed this discussion on 23 Jan, 2013 04:47 PM.

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