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Carmen Montgomerie's Avatar

Carmen Montgomerie

13 May, 2019 07:54 PM

Hello there - I have 35 accounts on a a coupon code - if I change the actual code of the coupon will all 35 inherit the new code and still work??

I know changing the coupon name will be fine but I wondered about the actual code... it reads Roundsphere_15% and I want to update the code to read Roundsphere_20%

I was can test it too... just thought I would ask instead of testing...

thank you, Carmen

  1. Support Staff 1 Posted by Meghan Turner on 13 May, 2019 09:07 PM

    Meghan Turner's Avatar

    Hi Carmen,

    Good question! I didn't know the answer to this one off the top of my head either, so I ran a quick test and the promo was still applied to customer accounts after the code change. You may want to run a test as well, just to confirm my findings, but I think you should be able to change the promo code without affecting any customers who already have the promo applied to their account.

    Meghan

  2. 2 Posted by Carmen Montgome... on 15 May, 2019 02:55 AM

    Carmen Montgomerie's Avatar

    Thanks Meghan,

    Yay - it does work!

    thanks for quick response.

    Carmen

  3. Meghan Turner closed this discussion on 23 May, 2019 02:16 PM.

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