Analytics

Michiel Vermeulen's Avatar

Michiel Vermeulen

01 Nov, 2018 08:34 PM

Hi,
Last year you've asked users what kind of analytics should be present in Cheddar. Could you tell me how development goes on this.
And I've been reading some other questions about this topic and you keep referring to other "big projects". So could you please share of this since I am curious what to expect and when.

  1. 1 Posted by Marcela Poffald on 02 Nov, 2018 02:08 PM

    Marcela Poffald's Avatar

    Hi Michiel,

    We're currently working on the next version of our platform and API, which will be the basis for several new features and updated analytics functionality. This new version is a major project, and it's our highest priority right now. We've taken into account the feedback we've gotten from our customers about what they'd like to see, and we're excited about what we're going to be able to offer. :)

    The new features and visible improvements we have planned for Cheddar depend on the completion of some pretty major work being done behind the scenes for our new version. We don't have a specific timeline yet, but I can assure you that this the primary focus of our engineering efforts and our team is making good progress!

    We'll be sure to let everyone know when the new features become available! In the meantime, please let us know if there's anything we can help you with. :)

    Marcela

  2. 2 Posted by Jan Korecky on 27 Nov, 2018 05:13 PM

    Jan Korecky's Avatar

    If we decide to implement the current version of Cheddar, how hard will it be to switch to the new platform?

  3. Support Staff 3 Posted by Meghan Turner on 27 Nov, 2018 07:05 PM

    Meghan Turner's Avatar

    Hi Jan,

    It's always our goal to make new versions of the platform backward compatible with the older version. We have customers who have used Cheddar through multiple versions and have made few (if any) changes to their Cheddar integration.

    The new version of the platform will offer some optional features that will require an update to your integration to use, but we have hundreds of customers who use the current version of the platform, so we'll continue to support it for the foreseeable future.

    We'll also do our best to provide a pathway for our current customers to start using the new platform with as little work as possible. We'll map out the transition process to share with customers and determine if there are any features or services we can offer to simplify that process.

    So you know, we don't have a set timeline for the new version yet because we're still working through the initial stages of this project. We've begun work on some new features, but have yet to get those features to the testing stage. We'll make sure to let all of our existing customers know when we have updates!

    Meghan

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