Hi Garrett,

To receive notification of events happening in your Cheddar account, you can bcc your customer communication emails to yourself or a general company email. Once you've added a bcc email address in your customer communication dashboard here, you'll receive a copy of each email that goes out to your customers.

Generally, when a customer's current payment method is declining and they then add a new payment method successfully, an outstanding invoice on their account will transact. If you've enabled a bcc, you'll receive a copy of the payment receipt email with the invoice sent to the customer when their outstanding invoice successfully transacts. If the customer doesn't add a payment method successfully, they'll continue to get the declined transaction emails or eventually the canceled for non-payment email, which you'll receive copies of if you have a bcc email setup for customer communications.

Hope that helps, Garrett. Let me know if I can answer any other questions!

Meghan