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Updowngrades

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14 Sep, 2012 09:09 AM

Hi,

Does cheddargetter also handles Up/Downgrades of plans?
Is there also support for trails?
When a user quits it's plan, is there like a refund system?
Are there API examples on how to use paypal?

Kind regards,
Ward

1. Support Staff 1 Posted by Marc Guyer on 14 Sep, 2012 01:43 PM

   

   Does cheddargetter also handles Up/Downgrades of plans?

   Certainly. http://support.cheddargetter.com/kb/pricing-plans/pricing-plan-chan...

   Is there also support for trails?

   Certainly. This is achieved by setting pricing plans to initially bill some number of days after signup. The Bill Reminder email template can be used to inform customers of impending trial expiration.

   When a user quits it's plan, is there like a refund system?

   There's no automatic refund but you can do it yourself: http://support.cheddargetter.com/kb/operational-how-tos/credits-and...

   Are there API examples on how to use paypal?

   Yup. http://support.cheddargetter.com/kb/api-8/using-paypal-with-the-api

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2. 2 Posted by nelsonjarvis on 18 Jan, 2013 10:46 AM

   

   Hi,

   I have a related issue with this discussion.

   Assuming that I have 2 pricing plans: 10$ / Monthly and 100$ / Yearly.
   In the 1st January, my customer subscribes to plan 100$ / Yearly and bill immediately.
   Then the day after (i.e. 2nd January) he changes plan to 10$ / Monthly.

   Will he get refund? Maybe refund is: 100$ - 100$ / 365 - 10$.

   Thanks.

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3. 3 Posted by Dean on 18 Jan, 2013 03:27 PM

   

   Not a 'refund' exactly, but the transactions will be prorated if you select this option. More on that here: http://support.cheddargetter.com/kb/pricing-plans/pricing-plan-basi....

   Cheers,
   -D

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4. Jess Pendley closed this discussion on 21 Nov, 2013 07:30 PM.