Cancellation support - prorated?

Alan's Avatar

Alan

07 Jul, 2010 11:46 PM

Is it possible to allow customers to cancel and get a prorated refund?

  1. Support Staff 1 Posted by Marc Guyer on 08 Jul, 2010 01:15 PM

    Marc Guyer's Avatar

    Not automatically. In practice, a feature like this is rarely needed, if ever. If a customer demands a partial refund after cancellation, you can issue a refund directly in your gateway virtual terminal.

  2. Marc Guyer closed this discussion on 08 Jul, 2010 01:15 PM.

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