Recurring End Date 1 year from start date

Ta Da

10 Sep, 2012 10:06 AM

How do I change the Recurring End Date 1 year from start date to not have an end date. It seemed like all of the recurring invoice I set up, it always end 1 year after the start date.

Here's what I see on the Paypal page when it takes the customer to make payment on the Paypal page.

Start date Sep 10, 2012
End date Sep 9, 2013.

  1. #1 Posted by Marc Guyer Support staff on 10 Sep, 2012 05:20 PM

    This is a PayPal requirement. When a customer signs up and pays via PayPal, they enter into a billing agreement with your (aka Preapproval). The billing agreement expires after a year by default. The CheddarGetter subscription does not have an end date but the customer must renew the billing agreement annually when paying via PayPal. Again, this is a default. You may request that your Preapprovals last longer by contacting PayPal support.

  2. Dean closed this discussion on 23 Jan, 2013 04:35 PM.

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