PreAuthorization

christina frankola's Avatar

christina frankola

06 Oct, 2016 06:27 PM

Is there a way to preauthorize funds?
I was able to do this in Quickbooks but this is the first time it's come up since my Cheddar usage.
I have a onetime client wishing to use my facility.
I want to make sure those funds are available but not charge until he is done.
Please advise.

  1. Support Staff 1 Posted by Meghan Turner on 07 Oct, 2016 02:05 PM

    Meghan Turner's Avatar

    Hi Christina,

    Pre-authorizations aren't possible at this time, but we could enable card validation on your gateway account. Using validation means that the credit card will be validated with a real authorization, a real-world end to end test of the credit card. This is the best way to ensure that the credit card is legitimate and in good standing. If your processing platform supports it, the native gateway will use a 0.00 "validate" transaction for validation instead of the traditional small auth/void.

    If you'd like to do this, let me know and I'll enable it for you.

    Meghan

  2. Marcela Poffald closed this discussion on 11 Apr, 2018 04:00 PM.

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