Can we track users visited on CG payment screen
Dear Team,
Greetings, This is with regards to customer tracking on CG payment screen.
From business perspective, we want to track our users who visited CG payment screen, since we have very limited access to do any customization on your payment screen. I would like to know is there any way to track users who visited CG payment screen?
Please suggest.
-Anurag Tiwari
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Support Staff 1 Posted by Meghan Turner on 04 Oct, 2016 08:55 PM
Hi Anurag,
Are you working with Shawn on this? I had a discussion with him yesterday about the same topic. If you're working together, let me know so we can consolidate this into one ticket!
Shawn mentioned you'd like to use pixel tracking and/or UTA tags on all pages of your registration process. Could you give me more detail about the service you'd be using for analytics (google?) and the specific code you'd like to insert? Shawn mentioned something about an ongoing process of placing and replacing tags, how often do you anticipate needing to change the tags out? I'll need to confer with our engineering team to determine if this will be possible and the more detail they have about your processes and goals for this project, the better.
Also, I know you're trying to launch your product soon, but I'd still urge you to consider doing the full API integration with your own payment pages at some point. While the hosted payment pages are nice for quick set-up, you'll have more control over the registration and payment process as well as access to more features of CG (like tracked items) if you integrate your payment pages with our API. To learn more about the integration process, you can check out our API Documentation and the API section of Knowledge Base.
Let me know if you have any questions!
Meghan
Marcela Poffald closed this discussion on 11 Apr, 2018 04:00 PM.