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Import of existing customers

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Daniel Richter

01 Jul, 2010 08:52 PM

Hi CG Team,

I'm looking at importing existing customers into CG via the API (tests of that seem to work well), but since those customers have already paid their setup fee in my old system, I'd want avoid that from triggering again. Is there a flag I can pass via the API to "one-off customize" the customer subscription plans during signup, or do I have to disable signup fee manually, run the import, and re-enable the fee?

Also, any way I can set initual usage of trackable items during the initial subscription, or does that have to be a separate call?

Thanks!
Daniel

1. Support Staff 1 Posted by Marc Guyer on 01 Jul, 2010 08:58 PM

   

   do I have to disable signup fee manually, run the import, and re-enable the fee?

   That's exactly correct.

   Also, any way I can set initual usage of trackable items during the initial subscription, or does that have to be a separate call?

   This currently must be done in a separate call but we're very close to releasing an upgrade that enables you to include the quantities in the new customer call. We're shooting for less than a couple of weeks for that release.

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2. Marc Guyer closed this discussion on 01 Jul, 2010 08:58 PM.