Test Creadit Card Payment in our Production product

rotem cohen

25 May, 2016 06:51 AM

Hi,

Is there a way to make a Credit Card Payment in our production environment without actually charging the credit card and also without having this test user mess our churn and other statistics ?

Many times, we need to test functionality End 2 End in our production environment including Credit Card Payments, it is currently a very clumsy process for us since the payment is being actually deducted from the Credit Card and also the overall statistics in the system are effected.

Can you please advise?

Ran

  1. #1 Posted by Marc Guyer Support staff on 25 May, 2016 12:12 PM

    You can void or refund any transactions, then delete the customer.

  2. #2 Posted by rotem cohen on 25 May, 2016 07:21 PM

    What you mean by void?
    Also, if this is a re-occurrence transaction than we'll need to refund every billing date.

    Is there another option to test it ?

  3. #3 Posted by Marc Guyer Support staff on 25 May, 2016 07:27 PM

    What you mean by void?

    Payvision doesn't enable voids so never mind that. You'd actually be doing a refund on the card, not a void. If you're curious, you can learn more about the difference here:

    http://support.cheddargetter.com/kb/operational-how-tos/credits-and...

    All you want to do is reverse the transaction that you ran on a real card, so the difference doesn't matter. Just know that a refund will return the funds back to the card you used to run the production test.

    Also, if this is a re-occurrence transaction than we'll need to refund every billing date.

    That's why you should delete the customer after you've completed your test as I suggested.

    Is there another option to test it ?

    There are lots of ways to test lots of things. It sounds like you're doing something very specific and you require your production environment for the test. That limits things a bit. If you'll describe in some detail what you're trying to do and why, perhaps I can help further.

  4. #4 Posted by rotem cohen on 29 May, 2016 12:28 PM

    Hi Marc,

    Would deleting a customer eventually remove its impact from the overall statistics, meaning from the churn count, converted user count etc?

  5. #5 Posted by Marc Guyer Support staff on 29 May, 2016 06:52 PM

    Yes. That's correct.

  6. Marcela Poffald closed this discussion on 11 Apr, 2018 03:59 PM.

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