amex

avremel raitman's Avatar

avremel raitman

03 Mar, 2016 04:08 PM

Hi,

I believe are company was supposed to be accepting amex now, but it is telling our customers that credit card type invalid. see payment 4588. thanks

  1. Support Staff 1 Posted by Marc Guyer on 03 Mar, 2016 04:16 PM

    Marc Guyer's Avatar

    Hi Avremel -- You'll need to contact your MSP, Cynergy Data, about that one. I've confirmed that CG and the gateway are both setup to accept AMEX for you. The response message is "Vital will not accept card type" which is curious since Vital is the platform in use by Cynergy.

  2. 2 Posted by avremel raitman on 03 Mar, 2016 04:18 PM

    avremel raitman's Avatar

    Thank you

  3. Marc Guyer closed this discussion on 03 Mar, 2016 04:21 PM.

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