XML Customer List - how to tell which plan is active?

Daniel Richter's Avatar

Daniel Richter

18 Jun, 2010 04:49 PM

Hi CG Team,

looking at the xml version of the customer list, a customer that has previously switched between two plans seems to have both plans listed (which makes sense) but I can't tell which one he's "actively" subscribed to. Both plans have the "is active" field set (which also makes sense), but neither subscription has a cancel date set.. so, how do I know which is the currently subscribed-to plan?

Thanks,
Daniel

  1. Support Staff 1 Posted by Marc Guyer on 18 Jun, 2010 05:22 PM

    Marc Guyer's Avatar

    This is unfortunately not clear in the documentation. The most recently created subscription record is the current subscription. They are in reverse chronological order so the first subscription in the XML is the current subscription.

  2. Marc Guyer closed this discussion on 18 Jun, 2010 05:22 PM.

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