We will be terminating our account just after this billing support email goes out. We were just billed yesterday. We request a refund of the charges due to our terminating our account today.
Michael

We will be terminating our account just after this billing support email goes out. We were just billed yesterday. We request a refund of the charges due to our terminating our account today.
Michael
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#1 Posted by Drew Songer on 12 Aug, 2015 01:55 PM
Hello Michael,
We bill our clients in arrears, therefore you were billed for a service that was already provided to you and are not eligible for a refund. You can find this information on our Terms and Conditions page.
Drew Songer closed this discussion on 21 Jan, 2016 06:36 PM.