We need to know how to get a list of all the clients that cc failed and their account was canceled.
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#1 Posted by Marc Guyer Support staff on 02 Jul, 2015 07:49 PM
Hi Heather -- Here's a search for customer who are currently canceled and were canceled in the past month:
https://cheddargetter.com/admin/customers/search/canceledAfterDate/...
#2 Posted by Heather Hall on 02 Jul, 2015 07:52 PM
I understand how to pull and entire canceled customer list for the month, I want to narrow this down to just the clients that were auto canceled for non payment (churn) you have an amazing dashboard that give me the total number or churns but you can only view number not the actual clients that have churned.
Heather Hall
Office Administrator
SmartFile
LinkedIN | hhall <http://www.linkedin.com/pub/heather-hall/1a/b79/9a0>
Office | 877-336-3453 x 735
http://www.smartfile.com <http://www.smartfile.com/>
#3 Posted by Marc Guyer Support staff on 02 Jul, 2015 08:29 PM
Oh, I see. The churn search is an improvement we plan to make but haven't gotten to it yet. I'll make sure we notify you when that's available.