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Ability for one time charges

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josh

02 May, 2010 01:39 PM

Hey Marc-
Is there anyway to run an immediate one time charge? I had failed to set a plan up to prorate and charge immediately so I have a customer who subscribed to a lower plan and then 2 minutes later upgraded - meaning at this point they will get the whole month at a pretty discounted rate, so would be good to collect that amount.

Appreciate it. thanks

Josh

1. Support Staff 1 Posted by Marc Guyer on 03 May, 2010 01:25 PM

   

   Josh -- There isn't a way to issue an immediate custom charge within CG yet. It's in development. You can, however, add a custom charge to the customer's pending invoice which will then be reconciled on their next bill date.
   

   Of course, you can always charge the customer directly through your gateway virtual terminal.

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2. Marc Guyer closed this discussion on 03 May, 2010 01:25 PM.

3. josh re-opened this discussion on 03 May, 2010 01:34 PM

4. 2 Posted by josh on 03 May, 2010 01:34 PM

   

   yeah thanks marc I figured. outside your scope but do you know if I need to
   get their cc again to use the virtual terminal? it appeared I did but
   thought maybe you knew a way to not have to. thanks

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5. Support Staff 3 Posted by Marc Guyer on 03 May, 2010 02:25 PM

   

   You don't need it again. It's stored within the CIM. So, you find the customer profile in CIM and then execute the txn from there.

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6. Marc Guyer closed this discussion on 03 May, 2010 02:25 PM.

7. josh re-opened this discussion on 03 May, 2010 02:44 PM

8. 4 Posted by josh on 03 May, 2010 02:44 PM

   

   Marc-
   thanks so much man.

   greatly appreciated.

   Josh Vickers
   Task Squid
   www.tasksquid.com
   @tasksquid

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9. Support Staff 5 Posted by Marc Guyer on 03 May, 2010 02:57 PM

   

   Any time!

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10. Marcela Poffald closed this discussion on 11 Apr, 2018 06:08 PM.