Can't refund charge
I have a subscription charge that I'd like to refund, but when I I click "Add Credit or Charge" a box comes up that says "Request Unsuccessful". How can I fix this?
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Support Staff 1 Posted by Marc Guyer on 26 Apr, 2010 12:17 AM
Strange. Your session may have expired. Try logging in again and let
me know if that takes care of it. Otherwise, I'll get into some logs.
2 Posted by Jon Groetzinger on 26 Apr, 2010 12:52 AM
I just tried logging in again and the same thing happened. Please advise.
Support Staff 3 Posted by Marc Guyer on 26 Apr, 2010 02:31 AM
It looks like our GUI error messaging is a bit lack luster on this one. The error message can be found in your error log: https://cheddargetter.com/admin/report/errors.
Marc Guyer closed this discussion on 26 Apr, 2010 02:31 AM.