Pro-rated billing

Stas

02 Apr, 2012 02:33 PM

Hi.

Do you support a pro-rated billing, where current month will be charged up to it's end, and then full next month will be charged in advance?

Thanks.

  1. #1 Posted by adam on 02 Apr, 2012 07:17 PM

    Hello Stas,

    Yes we do support pro-rated billing:
    http://support.cheddargetter.com/kb/pricing-plans/pricing-plan-chan...

    Thanks,
    Adam

  2. #2 Posted by Stas Oskin on 02 Apr, 2012 07:58 PM

    Hi Adam.

    Let me clarify - is it possible to have a single date we can bill all last month customers, existing and new ones (taking pro-ratio into account)?

    Regards,
    Stas.

  3. #3 Posted by Marc Guyer Support staff on 03 Apr, 2012 01:11 PM

    Hi Stas -- You'll have to be more specific. Can you provide an example of what you're looking to do?

  4. #4 Posted by Stas Oskin on 03 Apr, 2012 01:27 PM

    Hi Marc.

    1) We subscribe a customer.
    2) The 1st of the month approaches.
    3) We charge this customer for the time between the join date and 1st of the month.
    4) We charge all the rest customers for the whole past month.

    Let me know if you need more details.

    Regards,
    Stas.

  5. #5 Posted by Marc Guyer Support staff on 03 Apr, 2012 01:43 PM

    I see. First of all, while it is technologically possible, CG doesn't officially support charging all customers on the same day. It causes unnecessary load on CG and on your app/staff on one day each month. Is there a reason why this is a requirement for you? I'd like to understand your use case.

  6. #6 Posted by Stas Oskin on 03 Apr, 2012 04:04 PM

    Our billing department has a requirement of having all charges done within single date.
    We can allow for post-charge (i.e. for period that passed), instead of advance charge.

    Is there any functionality planned for this, or can be achieved via the API?

    Regards,
    Stas.

  7. #7 Posted by adam on 05 Apr, 2012 02:21 PM

    Hi Stas,

    As Marc said, this is technologically possible via the API.

    There is usually not a compelling reason to bill in this method, however, as it causes undue stress on your app and staff, as well as CheddarGetter.

    What are the reasons your billing department has for this model?

    Thanks,
    Adam

  8. Dean closed this discussion on 22 Jan, 2013 04:49 PM.

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