Tracked Item "Reset" question
I wanted to confirm one thing about tracked items, setting the "Reset" field to true.
Does this mean the quantity of the tracked item gets reset to 0 upon each billing cycle, or upon a 30-day cycle? In other words, if we sign up a user and set their initialbilldate out 90 days (e.g. giving them 90 days free), does the tracked item get set to 0 after 30 days or after the first bill on Day 90?
Thanks!
-Ka Wai
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1 Posted by adam on 07 Feb, 2012 03:33 PM
Hi Ka Wai,
It resets on the first day of the next billing cycle, so scenario #2 in your example (after 90 days).
AQ
2 Posted by Ka Wai Cheung on 07 Feb, 2012 03:35 PM
Great. Thanks Adam!
adam closed this discussion on 07 Feb, 2012 03:59 PM.