Email confirmation for refunds?

elizabeth

15 Dec, 2011 06:02 PM

Hi there,

We gave a customer a credit/refund for a charge. Does the customer receive an email confirmation when this happens?

My guess is no, as I believe I'm copied on all customer emails through CG, but thought I would verify.

Thanks for any help,
Elizabeth

  1. #1 Posted by adam on 15 Dec, 2011 08:48 PM

    Hi Elizabeth,

    You are correct that there are no emails sent when issuing refunds from the gateway. CheddarGetter does not actually have any mechanism for issuing refunds directly (although that feature is nearing completion and will be released soon).

    Thanks,
    Adam

  2. adam closed this discussion on 15 Dec, 2011 08:48 PM.

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